Find a Showroom

Terms and Conditions

Luxaflex® Consumer Competition – 70 years of Luxaflex Window Coverings

Information on how to enter and the prizes form part of these Terms and Conditions. Participation in the Luxaflex Consumer Competition ("Competition") is deemed to be acceptance of these Terms and Conditions. Entries not completed in accordance with these Terms and Conditions are ineligible.

 

Promoter 

The Promoter is Hunter Douglas Pty Limited ABN 98 009 675 709 of 338 Victoria Road, Rydalmere NSW 2116 (“Promoter”)   

Promotion Period

The promotion commences on 27 May 2024 12:00am (AEST) and closes on 28 July 2024 at 23:59pm (AEST) (“Promotional Period”). All entries must be submitted by 23.59pm (AEST) on 28 July 2024. 

 

Conditions of entry

Entry is open to all residents of Australia, aged 18 years and over. Employees (and their Immediate Family Members) of the Promoter, or any related body corporate of the Promoter, as well as any agency associated with this Competition are ineligible to enter. Immediate Family Members means any of the following: spouse, ex-spouse, de-facto, ex-de-facto, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.

Only one (1) entry is permitted per person.

From all valid entries, three (3) winners will be selected.

All entries must be submitted by 23.59pm (AEST) on 28 July 2024.

Each entry must be unique and received by the Promoter prior to the entry close date.   

How to enter 

Enter an original submission at http://www.luxaflex.com.au/promotions/70years during the Promotional Period.

To enter, entrants must submit an answer to the competition question “ In 25 words or less tell us what Luxaflex® window coverings innovation do you see in your home and why have you chosen these products” 

Entries must also include:

  1. All requested contact details 
  2. Acceptance of these terms and conditions

This is a game of skill. The finalists will be chosen based on the three (3) best valid entries as judged by the Promoter having regard to skill, creativity, and originality. 

The judging will take place from 12:00pm noon (AEST) on 5 August 2024 at the Promoter’s head office. The judges may select additional reserve entries which they determine to be the next best, in case of an invalid entry or ineligible entrant.

The finalists will be notified by phone and/or email and their name will be published online at luxaflex.com.au, Luxaflex social platforms (specifically Instagram and Facebook).

 

Prizes on offer 

Three (3) winners selected amongst all the valid entries will each be awarded the following prize: 

  • A gift voucher entitling the winner to 70% off# their purchase of Luxaflex Window Coverings, in one transaction, at an authorised Luxaflex Gallery showroom. 

#This discount only applies to the purchase of window coverings up to a maximum RRP value of $7,000.00 inclusive of GST. The discount does not apply to any purchase above $7,000 RRP inclusive of GST. Excludes installation and motorisation.

  • This prize must be redeemed by 27 June 2025.  

This prize is non-transferable, non-refundable and cannot be exchanged for cash or other goods or services. The prize cannot be used in conjunction with any other offer.

General

Incomplete entries will be deemed invalid and removed from the draw. The promoter's decision is final and no correspondence will be entered into.

The total value of the prize pool is $21,000 inclusive of GST. 

The prize is not transferable or exchangeable and cannot be taken in any other form (including not being able to be taken as cash). 

By entering the competition, participants agree to participate in and co-operate as required with all reasonable media editorial requests relating to the prize, including but not limited to, being interviewed, and photographed. The participant permits the participant’s image and/or voice, as recorded, photographed or filmed during the promotion to appear in any media whatsoever throughout the world in perpetuity and the participant will not be entitled to any fee for such use.

By entering this competition, you agree to subscribe to the promoter’s mailing list and agree to receive marketing communications.

Any entrant (who the Promoter automatically enters into the Competition when they provide Feedback) who no longer wishes to participate in the Competition can email info@luxaflex.com.au. [SL4] and request for their entry to be removed from the relevant draw.

The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such personal information to third parties, including but not limited to agents, contractors, service providers, Prize suppliers and, to Australian regulatory authorities, as required. Entry is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to opt out, access, update or correct information to the Promoter. All entries become the property of the Promoter.

The Promoter complies with the Privacy Act 1988 and the Australian Privacy Principles. Entries remain the property of the Promoter. Details from entries will be collected and used for the purposes of conducting this competition (which may include disclosure to third parties for the purpose of processing and conducting the competition) and for promotional purposes surrounding this competition. By entering this competition entrants consent to the use of their information as described and as set out in the Promoter’s privacy policy (available at https://www.luxaflex.com.au/privacy-policy), and agree that the Promoter may use this information, or disclose it to other organisations that may use it, in any media for future promotional, publicity purposes and (if the entrant has consented) marketing without any further reference or payment to the entrant. Entrants may access, change and/or update their personal information and obtain a copy of the Promoter’s privacy policy by contacting the Promoter at the address below or via the email address info@luxaflex.com.au.

Should a participant’s contact details change during the Promotional Period, it is the participant’s responsibility to notify the Promoter. A request to access or modify any information provided should be directed to the Promoter by email to info@luxaflex.com.au

If the Promoter is unable to contact the winner within seven (7) days from the date of the draw (ie by 12 August 2024 to claim fulfilment of the promotional prize that winner will forfeit the prize in its entirety and it shall be awarded to the next runner up in the promotion. The Promoter will not be liable for a winner who cannot be contacted and therefore forfeits their prize and no correspondence will be entered into. 

The promoter reserves the right to vary the terms of, or cancel, this Competition at any time without liability to any entrant or other person, subject to applicable state laws. If the prize is unavailable, for whatever reason, (including, but not limited to, any failures or delays in performance caused by any acts of God or public enemy, pandemics, riots, strikes, civil disobedience or interference by civil or military authorities) the Promoter reserves the right to substitute the prize for a prize of equal or greater value.

The Promoter reserves the right, at any time, to verify the validity of entries and eligible entrants (including an entrant's identity, age and place of residence) and to disqualify any entrant who tampers with the entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

The Promoter accepts no responsibility for any late, lost or misdirected entries including delays in the sending of entries due to technical disruptions, network congestion or for any other reason.  

If any act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions, the Promoter will not be liable for any failure to perform or delay in performing its obligations. The Promoter reserves the right (subject to any applicable law) to cancel, terminate or modify or suspend this promotion.

The Promoter assumes no responsibility for: (i) any error, omission, interruption, or delay in the operation or transmission of any communication including any communication sent to (or by) the Promoter or any entrant whether caused by problems with communication networks or lines, computer systems, software or internet service providers, or otherwise, (ii) any theft, destruction or unauthorized access to, or alteration of such communications; (iii) any problem with, or technical malfunction of, any computer system or other equipment used for the conduct of the Promotion; (iv) any incorrect or incomplete information which may be communicated in the course of the administering this Promotion (whether as a result of one of the foregoing causes or otherwise).

The Promoter, its related bodies corporate and their respective officers, employees, contractors and agents (Promotion Parties) will not be liable for any losses, damages, expenses, costs or personal injuries arising out of this promotion, the promotion of this promotion or the use of any prize, including but not limited to any breach of these terms and conditions, contract or tort (including negligence) and any other common law, equitable or statutory remedy (Damages) whatsoever, including but not limited to direct, indirect and consequential Damages, including Damages that cannot reasonably be considered to arise naturally and in the ordinary course of things, even if those Damages were in the contemplation of the Promotion Parties.

If for any reason this competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness or integrity or proper conduct of this promotion, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the competition, subject to any  direction given under State Regulation.
 

All decisions of the Promoter are final, and no discussions or correspondence will be entered into.

© Copyright 2024 Hunter Douglas Pty Limited [ABN 98 009 675 709]. ® Registered Trade Marks of Hunter Douglas.

Qantas Podcast Offer:

Terms & Conditions You must be a Qantas Frequent Flyer member to earn Qantas Points. A joining fee may apply. Luxaflex Window Fashions customers can become a member for FREE, visit https://www.qantas.com/au/en/frequent-flyer/discover-and-join/join-now.html/code/Luxaflex. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions. Qantas Frequent Flyer members can purchase any Luxaflex® Window Covering. Eligibility To be eligible for double points (2 points per $1 spent) participants must adhere to the following guidelines: • Quotes must be confirmed/booked during the promotional period (1st August - 11 September 2023) • Full Payment must be received by the participating Luxaflex dealer by 29 September 2023. Bonus Qantas Frequent Flyer Points will be credited into the participant’s Qantas Frequent Flyer membership account within 30 days of the Promotion Period end date.


0% Interest Payment Plans

Approved customers only. Conditions, fees and charges apply. Visit https://www.gemvisa.com.au/ or in-store for details. Not available in conjunction with any other offer. Credit provided by Latitude Finance Australia (ABN 42 008 583 588), Australian Credit Licence number 392145.


Luxaflex Customer Feedback Promotion

  1. Information on how to enter and the prize forms part of these Terms and Conditions. Participation in the Luxaflex Customer Feedback Competition ("Competition") is deemed to be acceptance of these Terms and Conditions. Entries not completed in accordance with these Terms and Conditions are ineligible.

Promoter

  1. The promoter is Hunter Douglas Pty Limited [ABN 98 009 675 709], of 338 Victoria Rd, Rydalmere NSW 2116, Australia. 

Competition Period

  1. The period of this Competition begins at 12:00:00am (AEDT) on 1 February 2024 and ends at 11:59:59pm (AEST) 31 July 2024.  (“Competition Period”). 

Eligibility to Enter

  1. Entry is only open to Australian residents aged 18 years and over who are current or former customers of the Promoter who have received a promotional SMS or email from the Promoter.
  2. Employees (and their Immediate Family Members) of the Promoter, or any related body corporate of the Promoter, as well as any agency associated with this Competition are ineligible to enter. Immediate Family Members means any of the following: spouse, ex-spouse, de-facto, ex-de-facto, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin. 

How to Enter

  1.  To enter the Competition, an eligible entrant must complete one of the following mechanics during the Promotional Period:

(a) Email Entry: (i) click on the link provided in the email that they receive from the Promoter to be directed to the promotional website; and (ii) input the requested personal details and answer all the questions in the survey as prompted on the promotional survey, and submit the fully completed survey.

(b) SMS Entry: (i) click on the link provided in the SMS that they receive from the Promoter to be directed to the promotional website; and (ii) input the requested personal details and answer all the questions in the survey as prompted on the promotional website, and submit the fully completed survey.

  1.  For the sake of clarity, the entrant will be the person whose name is registered on the Promoter’s account relevant to the mobile phone number or email address submitted on entry.
  2. One (1) entry permitted per feedback request.

 Prize Draw 

  1. Entries open and close for the draw on the dates and times specified in the table below. The prize draw will be conducted by Feedback ASAP Pty Ltd, St Kilda Road Towers, Level 1, 1 Queens Rd, Victoria, 3004 at 12noon AEDT on the date specified in the table below.

Prize Draw

Entries Open

Entries Close

Draw Date

1

12:00:00am (AEDT) 1 February 2024

11:59:59pm (AEST)
31 July 2024

15 August 2024

  1. The winner of the Prize Draw will be notified by telephone within two (2) days of the draw. The winner’s name will be published on www.luxaflex.com.au within 7 days of the draw. 

 Prize

  1. The first valid entry drawn will win a $1,000 Prezzee gift card.
  2. The Prezzee gift card will be sent electronically to the winner from prezzee.com.au. The Prezzee gift card is subject to its terms of issue and may not be accepted by all retailers. The Promoter accepts no liability for a defective card however, if necessary, will provide reasonable assistance to a winner to ensure a replacement Prezzee gift card is provided.  
  3. Any ancillary costs associated with redeeming the Prezzee gift card are not included. Any unused balance of the Prezzee gift card will not be awarded as cash. Redemption of the Prezzee gift card is subject to any terms and conditions of the issuer including those specified on the Prezzee gift card.

Unclaimed Prize Draw

  1. If the prize is still unclaimed after three calendar months of the original prize draw, the Promoter will conduct a further draw for the prize, subject to any directions from any regulatory authority. The unclaimed prize draw will be conducted at the same time and place as the original draw. The date for the additional draw would be on 15 November 2024. The winner of the unclaimed prize draw will be notified by telephone within two (2) days of the draw. The winner's name will be published on www.luxaflex.com.au within 7 days of the prize draw.

General

  1. This is not a game of skill. The single prize winner from the Prize Draw Period will be selected by Feedback ASAP Pty Ltd at random through an automatic selection process.
  2. Incomplete entries will be deemed invalid and removed from the draw. The promoter's decision is final and no correspondence will be entered into.
  3. The total value of the prize pool is $1,000 inclusive of GST. 
  4. The prize is not transferable or exchangeable and cannot be taken in any other form (including not being able to be taken as cash). 
  5. Subject to the unclaimed prize draw referred to in clause 14, if for any reason a winner does not take possession of their prize by the time stipulated by the Promoter, then the prize will be forfeited.
  6. The draw will be conducted by Feedback ASAP Pty Ltd, St Kilda Road Towers, Level 1, 1 Queens Rd, Melbourne, Victoria, 3004.
  7. If for any reason the conduct or operation of the Promotion is interfered with or disrupted in any way (including by vandalism, power failures, natural disasters, acts of God, civil unrest, strikes, computer bugs or viruses, tampering or technical failures), the Promoter reserves the right to cancel, terminate, modify or suspend or recommence the Promotion, subject to the approval of the authorities that have issued permits for its conduct.
  8. The Promoter assumes no responsibility for: (i) any error, omission, interruption, or delay in the operation or transmission of any communication including any communication sent to (or by) the Promoter or any entrant whether caused by problems with communication networks or lines, computer systems, software or internet service providers, or otherwise, (ii) any theft, destruction or unauthorized access to, or alteration of such communications; (iii) any problem with, or technical malfunction of, any computer system or other equipment used for the conduct of the Promotion; (iv) any incorrect or incomplete information which may be communicated in the course of the administering this Promotion (whether as a result of one of the foregoing causes or otherwise).
  9. Nothing in these Terms and Conditions limit, exclude or modify or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the State and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Promotion. 
  10. The Promoter assumes no responsibility for, and the entrant releases the Promoter from responsibility for, any failure to receive an entry or for inaccurate information or for any loss, claim, damage or injury to person or property (including computer systems and servers) as a result of the entrant’s participation in this promotion or the conduct of the promotion generally or as a direct or indirect result of an entrant’s error, any technical problem of any kind including communications or network failure, unauthorized access to, transferring or theft of data, whether caused by the entrant or associated with the equipment or programming used in the conduct of this promotion. If, because of any such problem, this promotion is not able to be conducted as planned and/or the promotion’s administration, security, fairness or integrity are compromised or affected, the Promoter may (where necessary with the approval of the relevant Department) cancel, terminate, modify or suspend the promotion and/or disqualify any entrant involved in interfering or tampering with the conduct of this promotion in any way.
  11. Details from all entries will be collected and used for the purposes of conducting this promotion (which may include disclosure to third parties for the purpose of processing and conducting the promotion) and for publicity purposes surrounding this promotion. By entering this promotion entrants consent to the use of their information as described. 
  12. The Promoter complies with the Privacy Act 1988 and the Australian Privacy Principles. Entries remain the property of the Promoter. Details from entries will be collected and used for the purposes of conducting this competition (which may include disclosure to third parties for the purpose of processing and conducting the competition) and for promotional purposes surrounding this competition. By entering this competition entrants consent to the use of their information as described and as set out in the Promoter’s privacy policy (available at https://www.luxaflex.com.au/privacy-policy), and agree that the Promoter may use this information, or disclose it to other organisations that may use it, in any media for future promotional, publicity purposes and (if the entrant has consented) marketing without any further reference or payment to the entrant. Entrants may access, change and/or update their personal information and obtain a copy of the Promoter’s privacy policy by contacting the Promoter at the address below or via the email address info@luxaflex.com.au.
  13. Any entrant (who the Promoter automatically enters into the Competition when they provide Feedback) who no longer wishes to participate in the Competition can email support@feedbackasap.com and request for their entry to be removed from the relevant draw.


Share and Win Competition

Terms and Conditions 

Opening date: 2nd April 2024. Closing Date: 31st July 2024.  Employees of Hunter Douglas and its subsidiary companies including Luxaflex are excluded.  All entrants must be over 18 years of age at the date of entry and resident in Australia.  Best entrant wins a $1000 gift voucher for the Share and Win Competition.  The decision of the judge is final, and no correspondence or discussion will be entered into.  No cash alternative. Hunter Douglas accepts no responsibility or liability for any lost, damaged or incomplete entries and all such entries will be deemed invalid. The prize is non-transferrable.  If the winner is unable to be contacted (i.e. on holidays for a period of time) within 2 weeks after the draw week, then there will be a redraw.  The winner will be notified in writing within seven (7) business days of the draw and their names will be published on Luxaflex Australia’s social media platforms and at http://www.luxaflex.com.au/promotions/share-and-win/  Prize winners agree to Hunter Douglas/Luxaflex using their name, competition entry including imagery in promotional activities. 

Hunter Douglas reserves the right to cancel or change the competition at any time. 

To enter, individuals must then complete the following steps during the Promotional Period: 

a)             Follow the instructions as provided on Social Media or Email marketing or any other forms of authorised communications from Luxaflex/Hunter Douglas. 

b)            Post an after shot of your Luxaflex Makeover, using the hashtag #myluxaflexaus on Facebook or Instagram. 

c)             All images must be original. 

d)            Hunter Douglas reserves the right to moderate posted images before they are made public. Entries must not be offensive, pornographic or unsuitable for publication. Images that include people should have the permission of those involved to be included in the content. 

e)            All entries that have met these terms and conditions will then be considered for the prize draw.