Expanding Panel Template

General control: product_intro
General control: video_content
General control: panel_text_1

How to buy

Review the steps necessary to buy your products HunterDouglas®.

General control: panel_text_2

Frequent questions

All you need to know before buying your products HunterDouglas®.

General control: panel_text_3

Technical information

Find all the technical stuff of your products HunterDouglas®.

General control: content_how_to_buy1

Discover our products

Learn more about the amazing range of Luxaflex blinds, shades, shutters and awnings in our Products section, where you’ll find information on product characteristics, fabrics, materials and applications. 

General control: content_how_to_buy2

Professional advice

Contact us today. Our Luxaflex dealers are trained to deliver the best advice, helping you select the best solution for your needs - in every area from fabrics to fit-outs.

General control: content_how_to_buy3

Flawless installation

Once you’ve selected your Luxaflex® Window Fashions product, your order will be sent to our factory to be custom-made. We will set you up with an installer who’ll come to you and furnish your home with your new window covering. Check out our video of The Home Team explaining the benefits of using a professional blind installer.

General control: faq_items_listing

After Sales

How long is the warranty for HunterDouglas® products?

All HunterDouglas® products have 5 year warranty. This warranty begins on the date of purchase and covers defective material damage or manufacturing errors at no cost to the customer.

Maintenance

What is the best way to keep the curtains and blinds?

Indicate daily or weekly cleaning (according to the environment in which it is located), using a vacuum cleaner or duster on both sides of the product. With frequent maintenance product that will have a long life and will always remain elegant.

The cleaning method appropriate for each product is listed on your warranty certificate.

Purchase

They are made to measure?

All curtains, blinds and awnings HunterDouglas® are manufactured to the exact extent of its requirements. There are solutions for many different types of windows.

General control: technical_information_listing

Aluminium Venetian Blinds

Canopy Awnings

Care and Cleaning

Classic Series Fabrics

Country Woods Timber Venetians

Duette Shades

Evo Awnings

Fixed Metal Awnings

Folding Arm Awnings

Home Automation

Living Series Fabrics

Luminette Privacy Sheers

Metal Louvre Awnings

Modern Roman Shades

Other

Panel Glide Blinds

Pirouette Shadings

Polysatin Shutters - Internal

Qmotion

Roller Blinds

Roman Shades RS

Shutters

Shutters S

Silhouette

Silhouette Shadings

Straight Drop Awnings

System 2000 Awnings

Timber Shutters

Vertical Blinds

Wood Essence Blinds

General control: panel_text_4

Technical service

Check the service information for the repair of your products HunterDouglas®.

General control: panel_text_5

Warranty

HunterDouglas® All products are covered by legal guarantee.

General control: service_help_text

If your product is under warranty, you should go directly to the dealer where you purchased the product.

General control: service_text

If your product is out of warranty, our service authorised is:

 

companies Rubel

Address: Chesterton Nº7127 Santiago, Las Condes (Own Park).

Phone:  +56 2 2246 0206

Local Chief: Patricio Rubel.

Email: empresas@rubel.cl.

schedule:

Monday to Friday from 9:00 to 19:00 hrs.

General control: service_image
null
General control: warranty_image
null
General control: warranty_text

Under warranty

Curtains and blinds HunterDouglas (r) are covered by the legal guarantee, and once overcome this and up to 5 years from the date of purchase, for an additional benefit consisting of a guarantee whose purpose is to cover damages for defective materials, errors manufacturing both the blind and their components, which will be repaired free of charge. All costs of removal, freight, installation and compensation of any kind, which must be borne by the customer are excluded. The execution of the guarantee is made ??through the Dealer HunterDouglas (r) .

This warranty does not cover defects or damage caused by accidents, violence, repairs, alterations, relocations, misuse, abuse, and / or not being correctly followed the instructions for installation, operation, cleaning and maintenance products  HunterDouglas (r) . This warranty does not cover wear or natural deterioration of materials that make up the blind.

In the same way, it does not cover defects or damage due to exposure to these products in environments that were overly aggressive. Corrosives in contact with the materials that make up curtains and blinds  HunterDouglas (r) , such as the salinity of the sea, moisture or chemical compounds in confined spaces, can irreversibly damage their products.

 

To access the warranty service you must be the original purchaser and file your claim, along with proof of purchase to Dealer  HunterDouglas (r)  where it acquired its products. The guarantee will be in the original product with the defect or failure, and in no case be manufactured or replaced with a new product.

In no event Authorised Distributor  HunterDouglas (r) , is liable for damages and collateral damages, caused by the mishandling of the product.

General control: warranty_text_2

Extended warranty

Curtains and blinds HunterDouglas (r) are covered by the legal guarantee, and once overcome this and up to 5 years from the date of purchase, for an additional benefit consisting of a guarantee whose purpose is to cover damages for defective materials, errors manufacturing both the blind and their components, which will be repaired free of charge. All costs of removal, freight, installation and compensation of any kind, which must be borne by the customer are excluded. The execution of the guarantee is made ??through the Dealer  HunterDouglas (r).

This warranty does not cover defects or damage caused by accidents, violence, repairs, alterations, relocations, misuse, abuse, and / or not being correctly followed the instructions for installation, operation, cleaning and maintenance products  HunterDouglas (r) . This warranty does not cover wear or natural deterioration of materials that make up the blind.

In the same way, it does not cover defects or damage due to exposure to these products in environments that were overly aggressive. Corrosives in contact with the materials that make up curtains and blinds  HunterDouglas (r), such as the salinity of the sea, moisture or chemical compounds in confined spaces, can irreversibly damage their products.

To access the warranty service you must be the original purchaser and file your claim, along with 

proof of purchase to Dealer  HunterDouglas (r) where it acquired its products. The guarantee will be in the original product with the defect or failure, and in no case be manufactured or replaced with a new product.

In no event Authorized Distributor  HunterDouglas (r), is liable for damages and collateral damages, caused by the mishandling of the product.